About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 15
Platform engineering report highlights AI role in IT growth
Fri, 15th Nov 2024
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devops
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apm
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open source
Red Hat's latest report reveals that generative AI is reshaping platform engineering, with 54% of advanced organisations experiencing significant innovation gains.
Study shows AI in software testing yet to boost efficiency
Fri, 15th Nov 2024
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devops
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apm
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genai
A study by Rainforest QA reveals 81% of developers use generative AI in testing, but productivity gains remain elusive amid traditional open-source challenges.
Marketing budgets rise in 2024, AI drives strategic growth
Fri, 15th Nov 2024
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fintech
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iot
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digital advertising
A survey by 10Fold reveals 65% of marketing leaders in the US, Canada, and Europe anticipate larger budgets in 2024, despite fewer KPI pressures.
UK API security incidents rise to 83% in 2024 report
Fri, 15th Nov 2024
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advanced persistent threat protection
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ecommerce
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cybersecurity
UK businesses face rising API security threats, with incidents increasing to 83% in 2024, despite only 13% conducting real-time testing.
AI reshapes retail inventory with StyleMatrix by 2025
Fri, 15th Nov 2024
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data analytics
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cx
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martech
By 2025, StyleMatrix will revolutionise retail inventory management through AI technology, helping retailers adapt to an unpredictable market landscape.
ASEAN-6 MSMEs boost e-commerce exports with Amazon help
Fri, 15th Nov 2024
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digital economy
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msmes
A report by Amazon Global Selling highlights the challenges and opportunities for ASEAN-6 MSMEs, predicting their e-commerce export revenue could soar from USD $18.9 billion to USD $30.4 billion by 2028.
LG partners with Tenstorrent to enhance AI chip development
Thu, 14th Nov 2024
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cx
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martech
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hpc
LG Electronics is expanding its partnership with Tenstorrent to enhance AI chip development for home appliances and future mobility applications.
Australian firms lagging in AI readiness, says Cisco report
Thu, 14th Nov 2024
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data analytics
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cx
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martech
A report from Cisco reveals that only 4% of Australian businesses are fully prepared to harness AI, highlighting urgent challenges in readiness.
SolarWinds report highlights key ITSM improvement strategies
Thu, 14th Nov 2024
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solarwinds
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itsm
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strategy
SolarWinds' 2024 State of ITSM Report reveals that adding staff alone won't improve IT service management efficiency, highlighting automation as key.
Australians overpay for internet speeds, says SpinTel study
Wed, 13th Nov 2024
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uc
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telco
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data security
A recent SpinTel study reveals that 70% of Australians are hesitant to choose slower internet speeds, potentially forfeiting savings on their plans.
Australian firms to boost IT investment in sustainability efforts
Wed, 13th Nov 2024
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ai
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cleantech
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ibm
IBM's 2024 State of Sustainability Readiness Report reveals 93% of Australian business leaders plan to increase IT investments in sustainability efforts.
Kaseya predicts a technology boom for MSPs and SMBs
Wed, 13th Nov 2024
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cx
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martech
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it automation
Kaseya predicts a transformative future for Managed Service Providers, as technology enables small to mid-sized businesses to compete with larger firms.
Poor data quality hinders AI success for many firms
Wed, 13th Nov 2024
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digital transformation
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genai
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ai
A new report reveals that poor data quality and lack of infrastructure are hindering AI projects for one in three companies, highlighting urgent need for core modernisation.
Tips to shop safely online during Black Friday frenzy
Wed, 13th Nov 2024
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cybersecurity
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trustwave
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online shopping
As Black Friday and Cyber Monday approach, experts urge vigilance against online scams, with Australians losing AUD $14.9 million to scams last year.
Workday named leader in 2024 Gartner Magic Quadrant
Tue, 12th Nov 2024
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uc
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digital transformation
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hcm
For the third consecutive year, Workday has been named a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises.
Rising debt burdens threaten young adults in Singapore
Tue, 12th Nov 2024
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inflation
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millennials
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generation z
Debt is increasingly concerning for young adults in Singapore, with rising average loan sizes highlighting financial pressures despite a drop in applications.
Australians favour bigger TVs as tech advances & costs drop
Tue, 12th Nov 2024
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digital entertainment
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displays & projectors
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tv
New research from Kogan reveals a surge in demand for larger TVs in Australia, with screen sizes expanding from 65 inches to 100 inches by 2024.
Restive forecasts 2025 retail trends: convenience reigns
Tue, 12th Nov 2024
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surveillance
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cx
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martech
Technology consultancy Restive predicts that convenience, personalisation, and sustainability will dominate retail trends in 2025 for both online and physical stores.
AI agents to redefine corporate roles by 2025, says Glass
Tue, 12th Nov 2024
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e-learning
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genai
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ai
Graham Glass, CEO of CYPHER Learning, predicts 2025 will see a major shift towards autonomous AI agents, while addressing workers' concerns over job security.
Tricentis unveils AI-powered qTest Copilot for testers
Tue, 12th Nov 2024
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devops
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apm
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genai
Tricentis has launched qTest Copilot, a generative AI tool designed to enhance test case generation and streamline testing for software delivery teams.