Global Stories

Freshworks launches collection of updates powered by AI

Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.

By Catherine Knowles • 3 min read • Thu, 10th Nov 2022

Google

Gartner names Talend in 2022 Magic Quadrant for Data Quality Solutions

Gartner has once again recognised Talend as a Leader in data quality solutions in the 2022 Magic Quadrant for Data Quality Solutions.

By Mitchell Hageman • 2 min read • Mon, 7th Nov 2022

Gaming

Gaming tech to serve as biggest driving force for metaverse

A new S&P Global Market Intelligence report has found that gaming technology will be the biggest contributor to aiding the metaverse's evolution.

By Zach Thompson • 2 min read • Fri, 4th Nov 2022

Customer Relationship Management

Freshworks integrates conversational AI in CX/CRM solutions

The upcoming launch includes updates to Freshchat, Freshdesk, Freshmarketer and Freshsales to help companies automate the entire customer lifecycle.

By Gaurav Sharma • 3 min read • Fri, 4th Nov 2022

Software-as-a-Service

TechnologyOne unveils world-first in Solution as a Service

Solution as a Service evolves what SaaS began 20 years ago and takes full responsibility for customers' complete ERP Solution experience, not just software.

By Shannon Williams • 4 min read • Wed, 2nd Nov 2022

Platform-as-a-Service

Fraud and inefficiencies to cost CPaaS $1.4 billion by 2026

New research reveals that fighting fraud and achieving consolidation as the top challenges for CPaaS providers.

By Shannon Williams • 3 min read • Fri, 21st Oct 2022

Hybrid Cloud

Red Hat and IBM advance AI-powered capabilities for Ansible

Project Wisdom layers AI into hybrid cloud automation to reduce skill barriers, free up IT teams and help drive Ansible automation as a core technology.

By Gaurav Sharma • 4 min read • Thu, 20th Oct 2022

Semiconductors

Adobe empowers creators and brands with Substance 3D updates

Adobe announces new innovations across its Substance 3D tools, empowering creators and brands to create immersive 3D content and metaverse experiences.

By Catherine Knowles • 4 min read • Thu, 20th Oct 2022

Distributed Denial of Service

Gartner unveils top tech predictions for 2023 and beyond

Virtual workspaces, sustainable artificial intelligence practices, and citizen-led denial of service attacks are amongst the top predictions.

By Shannon Williams • 7 min read • Thu, 20th Oct 2022

Supply Chain

Gartner releases top 10 strategic technology trends for 2023

Speaking at Gartner IT Symposium/Xpo, analysts said the strategic technology trends for 2023 were built around three themes - optimise, scale and pioneer.

By Catherine Knowles • 6 min read • Tue, 18th Oct 2022

Software-as-a-Service

Exclusive: Milestone Systems CEO on company growth and latest news from MIPS 2022

Milestone Systems, a leader in video technology software, discusses their growth, strategies, and future plans in an exclusive interview with TechDay.

By Mitchell Hageman • 4 min read • Fri, 14th Oct 2022

Multi-cloud

Overcoming risk to achieve cloud without compromise

To achieve cloud without compromise requires a shift in business mentality from cloud as a place to cloud as an operational model.

By Han Chon • 4 min read • Mon, 10th Oct 2022

Hyperscale

Mace appoints Chris Wallace as Head of Datacentres & Critical Facilities

Mace, a global consultancy firm, appoints Chris Wallace as Head of Datacentres and Critical Facilities to bolster their growth in Asia Pacific.

By Zach Thompson • 2 min read • Fri, 7th Oct 2022

Stories from Other Regions

Hyperscale

Microsoft announces data centre academy in Singapore

At a Microsoft Innovators event, CEO Nadella met regional developers and business leaders and reinforced how Microsoft Cloud can help businesses grow in Asia.

By Gaurav Sharma • 3 min read • Fri, 18th Nov 2022

Unified Communications

NZ telco market slowly recovers from impact of COVID-19 - IDC

New Zealand's telecom market is showing signs of recovery from COVID-19, with marginal growth of 0.4%, according to IDC research.

By Catherine Knowles • 3 min read • Wed, 16th Nov 2022

Cybersecurity

Cyber Week showcases breadth of AU cybersecurity sector

Australian Cyber Week 2022 has been launched by the Minister for Cyber Security, showcasing the country's cybersecurity sector.

By Shannon Williams • 3 min read • Wed, 16th Nov 2022

DataCentre infrastructure

Equinix expands footprint in Japan with $115m data center

Equinix has announced its 15th International Business ExchangeTM data center in Tokyo, Japan, named TY15 with an initial investment of $115 million.

By Shannon Williams • 5 min read • Thu, 10th Nov 2022

Internet of Things

What's the story around cyber attackers and IoT devices?

IDC forecasts that the ANZ spending on the Internet of Things (IoT) will reach $24 billion in 2026, a compounded annual growth rate of 10% for 2021-26.

By Mark Baker • 5 min read • Wed, 9th Nov 2022