Australia (Australian) stories - Page 7
The AI tipping point: How contact centres in ANZ are reinventing CX
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data analytics
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digital transformation
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cx
AI is transforming contact centres in Australia and New Zealand, with 98% adopting it, but human skills and trust remain crucial for success.
Australian shoppers demand digital deals, personalisation & AI
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cx
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martech
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personalisation
New research shows 83% of Australian shoppers start purchases online, demanding personalised digital deals and AI tools amid cautious spending in 2025.
Pureprofile unveils Datarubico to streamline research insights
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saas
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data analytics
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digital transformation
Pureprofile launches Datarubico, a self-serve platform offering brands greater control and cost-efficiency in research insights and sample management.
Sennheiser audio transforms flexible meeting rooms in Australia
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sennheiser
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programmed
GPT Space&Co partners with Sennheiser to equip flexible meeting rooms in Australia with advanced audio for seamless hybrid collaboration.
Sony unveils wireless grip, remote for Alpha cameras
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digital entertainment
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sony
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content creation
Sony launches the Wireless Shooting Grip and Remote Commander for Alpha cameras, offering improved handheld shooting and remote control from July 2025 in Australia.
'Tech Neck' rising among women as study links pain to device use
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gaming
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digital entertainment
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australian economy
A study reveals 'Tech Neck' affects 68% of Australian women, linked to screen use; ergonomic habits and breaks can reduce prevalent neck pain.
If you view AI as purely technical, your projects will fail
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it training
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digital transformation
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hyperscale
Focusing solely on the technical aspects of AI leads to failure; organisations must adopt company-wide training and business-driven strategies for success.
Exclusive: DigiCert eyes growth in ANZ as cyber threats escalate
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iot security
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quantum computing
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genai
DigiCert plans growth in ANZ amid rising cyber attacks and quantum computing threats, boosting digital trust with local deployment of DigiCert ONE platform.
Zeller app launches mobile invoicing to tackle AUD $115bn debt
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financial systems
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it debt
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zeller
Zeller launches mobile invoicing in its app to help Australian SMEs tackle AUD $115bn in late payments, boosting cash flow with faster invoice settlements.
Amber Electric partners with Gentrack to boost power innovation
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data analytics
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cartech
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power / energy
Amber Electric has adopted Gentrack’s g2.0 platform to enhance real-time energy management and scale operations, boosting green energy access across Australia.
RMBL boosts efficiency with AI & Appian platform overhaul
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digital transformation
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cx
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martech
RMBL has enhanced efficiency and cut client queries by 23% after adopting Appian’s AI platform, boosting document accuracy to over 95%.
Reolink launches Altas 2K battery camera with pre-recording
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smart home
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data privacy
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privacy
Reolink launches the Altas 2K battery camera in Australia, ohfeaturing 10-second pre-recording to capture crucial event details.
Wagga Wagga Council extends TechnologyOne partnership for future
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devops
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data analytics
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digital transformation
Wagga Wagga City Council is extending its 26-year partnership with TechnologyOne by adopting the cloud-based OneCouncil ERP platform via SaaS+ to boost efficiency.
Arlo adds AI-powered audio alerts to Secure Plus in ANZ
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ai
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security services
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arlo technologies
Arlo Technologies launches Advanced Audio Detection for its Secure Plus service in Australia and New Zealand, providing AI-powered alerts for critical home sounds.
Singapore cardholders can use rewards to offset carbon footprint
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ai
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payment technologies
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cleantech
Singapore cardholders can convert up to 8% of DCS Visa Platinum Card spending into carbon offsets, supporting biodiversity via a new app feature from June.
Reskilling initiative helps survivors gain tech jobs & independence
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social enterprise
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upskilling
Humans of Purpose aims to reskill domestic violence survivors with digital training, boosting independence and addressing Australia's tech skills gap.
Ultra Violette proves tech transformation is a team sport
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digital transformation
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erp
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ecommerce
Australian skincare brand Ultra Violette credits its rapid international growth to strong team alignment alongside new NetSuite tech, not just systems alone.
WHO endorses Australia’s dementia care training framework
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health education
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mental health
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aged care
The World Health Organization has endorsed Dementia Training Australia’s national framework as a global benchmark for dementia care education, boosting worldwide access.
Milestone Systems empowers South Pacific with local leadership
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digital entertainment
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video management software
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milestone systems
Milestone Systems gives South Pacific full decision-making autonomy, boosting local skills and partner engagement to drive growth and innovation in video tech.
Exclusive: National cyber security coordinator says upcoming laws will elevate digital safety
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advanced persistent threat protection
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cybersecurity
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cyber threats
Australia's new Cyber Security Act, starting next week, mandates ransomware reporting and smart device standards, aiming for a resilient digital future.