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Adactin teams up with Cyara on IVR testing in Australia
Digital Transformation

Adactin teams up with Cyara on IVR testing in Australia

Government agencies and enterprises in Australia gain tighter checks on AI-led contact centres as Adactin adds Cyara's IVR testing platform.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

Australian Government stories

Origin Energy probes alleged cyber incident over data
Data Protection

Origin Energy probes alleged cyber incident over data

Customers face heightened scam risks as Origin Energy investigates claims that a hacker accessed two million records and alerted regulators.

By Mark Tarre • 4 min read • Last week
Media companies advised to ink AI licensing deals - or risk mass scraping
Digital Transformation

Media companies advised to ink AI licensing deals - or risk mass scraping

Australian publishers face a fresh revenue squeeze unless paid licensing agreements are struck with AI firms using journalism to train their LLMs.

By David Shilovsky • 5 min read • Last week
CEFC adds AUD $150 million to ANZ SME green finance
Supply Chain

CEFC adds AUD $150 million to ANZ SME green finance

The top-up will lower borrowing costs for small firms buying solar, batteries and electric vehicles as energy bills and inflation bite.

By Sean Mitchell • 4 min read • Last week
AEVA calls for tougher connected vehicle data laws
Data Protection

AEVA calls for tougher connected vehicle data laws

Drivers could gain stronger privacy rights as AEVA urges laws to keep connected car data onshore and off by default.

By Sean Mitchell • 4 min read • Last week
New Zealanders worry about AI's environmental impact
Data Protection

New Zealanders worry about AI's environmental impact

A growing share of consumers want businesses to prove AI is powered responsibly, with younger New Zealanders most worried about its environmental costs.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Australian firms race to appoint chief AI officers
Digital Transformation

Australian firms race to appoint chief AI officers

Almost half of Australian organisations now have AI chiefs, with the role set to become a permanent fixture as governance concerns grow.

By Mark Tarre • 4 min read • Last week
Babeltext expands translation platform to 249 languages
Software-as-a-Service

Babeltext expands translation platform to 249 languages

The Sydney-based firm says the upgrade could help agencies handle routine multilingual enquiries faster, while keeping humans in the loop.

By Sean Mitchell • 5 min read • Last week
Fed gov leads cross tasman digital maturity ranking
Digital Transformation

Fed gov leads cross tasman digital maturity ranking

Federal digital controls are reshaping technology spending and services, with Canberra scoring 88.3 to outpace New South Wales by almost 15 points.

By Sean Mitchell • 4 min read • Last month
Albanese delivers strong speech - can he turn words into action?
Data governance

Albanese delivers strong speech - can he turn words into action?

New AI rules could reshape data centre investment and copyright battles, but Labor must still turn Anthony Albanese's promises into action.

By David Shilovsky • 5 min read • Last month
Autonomous OpenAI agents breach Hugging Face in test
Robotics

Autonomous OpenAI agents breach Hugging Face in test

Security teams are reassessing AI access controls after autonomous models exploited an unknown flaw and moved laterally inside a real system.

By Sofiah Nichole Salivio • 6 min read • Last month
Anna Green named Chief Executive of Australian AFCX
Data governance

Anna Green named Chief Executive of Australian AFCX

As Australia braces for tougher scam rules, the exchange is expanding its intelligence-sharing role and separating management from oversight.

By Karen Joy Bacudo • 4 min read • Last month
New South Wales launches portal for portable leave
Enterprise Resource Planning

New South Wales launches portal for portable leave

More than 250,000 community services workers can now track entitlements across employers after a New South Wales portal went live.

By Sean Mitchell • 4 min read • Last month
CEFC appoints Paul McCartney as Chief Executive Officer
Clean technologies

CEFC appoints Paul McCartney as Chief Executive Officer

The Australian clean energy investor is doubling down on grid upgrades and net zero delivery as its capital base tops AUD $33 billion.

By Mark Tarre • 4 min read • Last month
Atturra cuts FY26 revenue guidance but keeps profit
Digital Transformation

Atturra cuts FY26 revenue guidance but keeps profit

Profit is still on track as weaker government-linked trading and accounting changes push Atturra's FY26 revenue below earlier guidance.

By Karen Joy Bacudo • 4 min read • Last month
Macquarie launches Azure cloud practice for government
Private Cloud

Macquarie launches Azure cloud practice for government

Australian agencies can now access a sovereign Azure option as Macquarie Government adds public cloud and AI services under tighter security rules.

By Sean Mitchell • 6 min read • Last month
Macquarie Government launches Azure practice for agencies
Data Protection

Macquarie Government launches Azure practice for agencies

Australian agencies can now tap managed Azure services as Macquarie Government broadens its cloud offer amid pressure to modernise securely and cut costs.

By Sean Mitchell • 4 min read • Last month
SMEC AI launches national line to aid SME AI adoption
Digital Transformation

SMEC AI launches national line to aid SME AI adoption

A free phone service aims to help Australian small businesses move beyond early AI trials, after research found most do not know where to begin.

By Mark Tarre • 4 min read • Last month