Automation stories - Page 21

In an era where speed and efficiency are paramount, banks must decide between building custom KYC systems or investing in advanced SaaS solutions to enhance client onboarding.

Research by Cirrus reveals long wait times and vague responses in UK customer service provoke discontent, with older customers demanding faster resolutions.

Pharmx Technologies has formed a strategic alliance with Toniq, enhancing pharmacy efficiency in New Zealand with its innovative Pharmx Gateway solution.

Advanced AI technology is revolutionising customer experience strategies, enabling organisations to tailor services and boost efficiency in competitive markets.

A Publicis Sapient report reveals a stark divide in AI implementation success, with many firms struggling due to immature data strategies, especially in Australia.

Builder.ai has partnered with CyberArk to bolster cloud security, automating identity access across its multi-cloud set-up for enhanced user protection.

Hitachi Vantara has formed a strategic alliance with BMC Software to enhance hybrid cloud solutions and modernise mainframe infrastructure for enterprises.

Nuix has secured a patent for a groundbreaking technology aimed at improving AI model training, promising to enhance document classification in NLP.

Synergy Flow Consult is shaking up the iPaaS market with vendor-agnostic, cost-effective solutions designed for businesses of all sizes.

CyberArk has acquired Zilla Security, enhancing its Identity Security Platform with AI-driven IGA solutions to boost digital security.

DAS has launched a tool for near real-time bushfire monitoring, helping organisations quickly identify affected customers and properties during disasters.

Juniper Networks has launched the EX4000 Series Switches, enhancing digital infrastructure with AI-driven capabilities and energy-efficient design for seamless connectivity.

FourKites has introduced Tracy and Sam, AI-powered digital workers expected to boost supply chain efficiency by 40%, automating 80% of routine tasks.

Omada's 2025 State of Identity Governance Report reveals 95% of leaders view identity security as vital, yet 86% worry about risks amid rapid digital transformation.

SAP has launched its Business Data Cloud alongside Databricks, aiming to unify enterprise data to enhance decision-making and accelerate AI initiatives.

Sinch has unveiled major updates to its email marketing tool, Mailjet, including a new AI template generator and improved user experience features.

Pegasystems has launched the Pega Agent Experience, a suite of API capabilities aimed at enhancing AI agents' efficiency in automation and orchestration.

SolarWinds has unveiled its 2025 tech forecasts, predicting a pivotal shift in AI adoption, emphasising workforce upskilling and enhanced IT observability.

Jitterbit has unveiled AI natural language processing integration into its Harmony platform, enhancing application management through simplified, spoken commands.

A new report reveals 60% of firms are revamping supply chains to tackle tariff uncertainty and market volatility, driving investments in automation and diversification.