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AI customs tools blamed for errors as calls for rules rise
Data Protection

AI customs tools blamed for errors as calls for rules rise

AI customs tools blamed for shipment delays and fines as experts warn of compliance gaps and urge tighter regulation to rebuild trust.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
GitHub cuts Actions runner prices, adds new usage fee
Software-as-a-Service

GitHub cuts Actions runner prices, adds new usage fee

GitHub will cut Actions hosted runner prices by up to 39% from 2026 while adding a new USD $0.002-a-minute fee for self-hosted use.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
ANZ executives turn from ERP upgrades to agentic AI
Digital Transformation

ANZ executives turn from ERP upgrades to agentic AI

ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.

By Sean Mitchell • 5 min read • Wed, 17th Dec 2025
Forrester tips AI-native clouds & digital workers by 2026
Robotics

Forrester tips AI-native clouds & digital workers by 2026

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

By Sean Mitchell • 5 min read • Tue, 16th Dec 2025
Experts weigh in on marketing's redundancy crisis in Age of AI
Digital Transformation

Experts weigh in on marketing's redundancy crisis in Age of AI

As AI reshapes marketing teams, experts warn of a global redundancy wave-and argue human experience is now the industry's rarest asset.

By Sean Mitchell • 8 min read • Tue, 16th Dec 2025
Odigo acquisition boosts ALE Connect hybrid CCaaS push
Unified Communications

Odigo acquisition boosts ALE Connect hybrid CCaaS push

Odigo's takeover of Akio deepens its ALE Connect alliance with Alcatel-Lucent Enterprise, accelerating hybrid CCaaS and agentic AI innovation.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025
NashTech boosts UK & US leadership to meet rising AI demand
Digital Transformation

NashTech boosts UK & US leadership to meet rising AI demand

NashTech adds five senior UK and US leaders to sharpen AI and digital transformation expertise as global client demand accelerates.

By Sean Mitchell • 4 min read • Mon, 15th Dec 2025
Supply chain failures cost consumer brands over USD $12bn
Data Analytics

Supply chain failures cost consumer brands over USD $12bn

Supply chain failures now cost consumer brands over USD $12bn a year, driving complaints, lost business and a scramble to boost resilience.

By Sean Mitchell • 4 min read • Mon, 15th Dec 2025
SonicWall rolls out AI chat & tools for self-service
Firewalls

SonicWall rolls out AI chat & tools for self-service

SonicWall launches AI chat, unified search and tutorials to speed self-service support while keeping traditional help channels in place.

By Sean Mitchell • 4 min read • Mon, 15th Dec 2025
AI reshapes supply chains as disruption becomes the norm
Ransomware

AI reshapes supply chains as disruption becomes the norm

AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025

Stories from Other Regions

AI's double-edged role in Australia's burnout paradox
Digital Transformation

AI's double-edged role in Australia's burnout paradox

Australian bosses split on burnout as AI both piles on pressure and eases strain, exposing a deep workplace wellbeing paradox.

By Shannon Williams • 5 min read • Wed, 17th Dec 2025
From metrics to meaning: Rethinking KPIs in contact centres
Unified Communications

From metrics to meaning: Rethinking KPIs in contact centres

Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.

By Richard Lundgren • 5 min read • Wed, 17th Dec 2025
Tego plans standalone AI cover as exclusions tighten
Data Protection

Tego plans standalone AI cover as exclusions tighten

Tego plans what it says could be Australia's first standalone AI insurance policy as traditional covers move toward broad AI exclusions.

By Sean Mitchell • 5 min read • Tue, 16th Dec 2025
QuoteCheck launches AI tool to cut insurers' repair bills
Software-as-a-Service

QuoteCheck launches AI tool to cut insurers' repair bills

QuoteCheck unveils AI-driven platform using live local building rates to help Australian insurers curb soaring home repair costs.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025
Spark NZ, HPE revamp hybrid cloud for managed services
Storage

Spark NZ, HPE revamp hybrid cloud for managed services

Spark NZ taps HPE GreenLake and Morpheus to rebuild hybrid cloud, boosting automation and managed services for Kiwi enterprise clients.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025
AI, flexibility & friction reshape New Zealand jobs in 2026
Digital Transformation

AI, flexibility & friction reshape New Zealand jobs in 2026

New Zealand enters 2026 with rising job confidence but clunky hiring, AI gaps and demands for flexibility are reshaping work and recruitment.

By Sean Mitchell • 5 min read • Tue, 16th Dec 2025
Why resilience won't future-proof our supply chains
Unified Communications

Why resilience won't future-proof our supply chains

Resilience is no longer enough: businesses must build anti-fragile, digitally enabled supply chains that thrive amid constant disruption.

By Farokh Ghadially • 4 min read • Tue, 16th Dec 2025
UK bosses see AI reshaping work but not cutting jobs
Data Protection

UK bosses see AI reshaping work but not cutting jobs

UK bosses say AI will transform roles, boost hiring and revenue, as daily use soars but fears over security and tool sprawl persist.

By Catherine Knowles • 5 min read • Fri, 12th Dec 2025