Banking stories - Page 13

Capco joins OpenAI's Beta Services Partner Programme, gaining early access to AI tech to enhance financial and energy sector services globally.

Ant International partners with TNG Digital and easypaisa to launch AI-driven customer service, enhancing efficiency and security in Asian digital banking.

Financial firms are embracing AI with a focus on trust, using it to enhance customer service and support staff, not cut jobs, amid growing governance concerns.

Banks must adopt cloud technology to scale rapidly, cut costs by up to 40%, and meet rising customer and regulatory demands in a digital-first world.

Mastercard partners with Thunes to enable near-instant payouts to stablecoin wallets via Mastercard Move, enhancing global digital payment options.

The collaboration is set to offer Canadian customers easier international money transfers in over 10 currencies via their existing accounts.

DE-CIX forecasts a 2026 AI revolution in finance, healthcare and manufacturing, driven by emotion AI, healthcare connectivity, and agentic AI systems.

By 2026, AI will revolutionise banking and insurance, with over half of younger adults using generative AI for financial advice, says Forrester report.

Banks are doubling AI budgets to 17% of IT spend by 2028, but only 20% have robust real-time data governance, reveals Tech Mahindra's global survey.

Iron Mountain launches AI-powered InSight DXP platform to unify physical and digital data, boosting productivity and automating compliance for enterprises.

Canada unveils its first National Anti-Fraud Strategy and a Financial Crimes Agency to tackle rising fraud losses, which hit CAD $643 million in 2024.

10x Banking appoints Philip Barnett as Executive Vice Chair to drive strategic growth and global expansion, focusing on Asia Pacific markets.

RDC.AI won Best AI-Powered Platform - Vendor at the Global AI Innovation Awards 2025 for transforming banking with predictive and explainable AI.

Global scam attempts have surged 65% over the past year, with smishing rising tenfold as banks worldwide battle increasing fraud risks.

DBS has been named the World's Best AI Bank, recognised for its innovation and responsible AI use across retail and corporate banking services.

Global banking AI spend is forecast to hit USD $67bn by 2028 as firms focus on responsible adoption to drive strategy, innovation and risk management.

Global financial authorities are likely to miss their 2027 target to improve cross-border payments, with costs and regulatory hurdles still impeding progress.

EQ Bank unveils a digital banking suite for Canadian small businesses, with a focus on human-led customer service and low interest rates.

Tata Communications unveils Voice AI platform for real-time, multilingual fintech chats, enhancing speed, security, and seamless automation in financial services.

The Toronto-based company now offers Ontario entrepreneurs online incorporation, bundling business registration and banking in one seamless digital service.