Business Continuity Stories - Page 5

Global Stories

Business Continuity stories

NiCE & Sopra Steria roll out AI service centre tool

About 800 agents are already using AI guidance as Sopra Steria looks to meet a 90% call-answer target within 20 seconds.

By Sean Mitchell • 4 min read • This month

Data Protection

Commvault named Gartner backup leader for 15th time

The designation underlines rising demand for cyber recovery and AI-era data protection as enterprises shift from backup alone to broader resilience.

By Mark Tarre • 4 min read • This month

Disaster Recovery

DXC launches Private Cloud+ for regulated workloads

Enterprises and agencies handling sensitive data now have a sovereign hybrid option as DXC targets stricter compliance and AI-ready workloads.

By Mark Tarre • 4 min read • This month

Unified Communications

Workers still turn first to voice, Mitel survey finds

The survey points to costly delays and missed messages as staff juggle seven channels, with frontline workers saying voice remains quickest in urgent cases.

By Sofiah Nichole Salivio • 4 min read • This month

Data Protection

Scality & OVHcloud launch sovereign storage platform

European firms can now keep sensitive data local while using cloud-style storage for AI and disaster recovery under the new platform.

By Sean Mitchell • 4 min read • This month

Ransomware

AI does not invent cyber risk, it accelerates it

Organisations have only days to patch gaps as AI-driven attackers automate the same old weaknesses, Five Eyes warned.

By Morey J. Haber • 5 min read • This month

Robotics

Asia firms adopt agentic AI faster than resilience

Recovery plans are lagging as Asian companies rush into agentic AI, with average incident downtime stretching to 28 days, a survey found.

By Mark Tarre • 4 min read • This month

Network Security

Claroty adds five partners to microsegmentation alliance

The expanded programme gives industrial operators tighter control over machine communications to contain breaches across critical environments.

By Mark Tarre • 5 min read • This month

Data Protection

NAKIVO signs Italian distribution agreement with ICOS

The agreement gives Italian resellers another backup and disaster recovery option as NAKIVO expands through ICOS's local channel network.

By Sofiah Nichole Salivio • 3 min read • Last month

Malware

Cisco and OpenAI outline AI's growing role in cyber defence

Cisco and OpenAI say AI agents are reshaping cyber defence by helping organisations detect, fix and respond to security threats more quickly.

By Sean Mitchell • 4 min read • Last month

Data Protection

Ransomware hits European suppliers as attacks surge 55%

Supplier breaches are amplifying disruption, with ransomware incidents in Europe rising 55.1% year on year in the first four months of 2026.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

Business Continuity stories

Network Infrastructure

Affinity MSP tops Australian MSPs in global 2026 ranking

The result underscores the rising importance of dependable connectivity as businesses increasingly outsource support, security and network operations.

By Sean Mitchell • 4 min read • This month

Disaster Recovery

Australia critical infrastructure rules tighten risk

Operators of essential services will need to manage AI, legacy systems and supplier risks under staged obligations due in 2027 and 2028.

By Mark Tarre • 4 min read • This month

Software-as-a-Service

Unison moves core operations to TechnologyOne cloud

The cloud migration should cut system overhead and give staff faster access to information as Unison modernises back-office operations across its network.

By Mark Tarre • 3 min read • This month