Global Stories

Adobe launches CX Enterprise to unify AI customer workflows

Adobe unveils CX Enterprise to let brands run AI-powered customer journeys across partner platforms, with new agents, governance and orchestration tools.

By Sean Mitchell • 4 min read • Last week

DevOps

OpenAI expands Codex with desktop & workflow tools

OpenAI widens Codex with Mac desktop control, browser tasks and new workflow tools for developers as it pushes the assistant beyond code generation.

By Mark Tarre • 3 min read • Last month

Data Analytics

OpenAI launches GPT-Rosalind for life sciences research

OpenAI expands its enterprise AI push with a biology-focused model aimed at speeding target discovery, analysis and early drug development.

By Mark Tarre • 4 min read • Last month

Software-as-a-Service

Canva launches AI 2.0 to turn prompts into editable designs

Canva expands AI push with conversational design, task automation and workplace connectors in bid to become an agentic platform.

By Sofiah Nichole Salivio • 4 min read • Last month

Storage

Dropbox launches three apps inside ChatGPT for work

Dropbox brings file access, workplace search and scheduling into ChatGPT with new apps for customers, including Dash and Reclaim AI.

By Sofiah Nichole Salivio • 3 min read • Last month

Customer Relationship Management

HubSpot launches AI tools to tackle search decline

HubSpot bets on answer engines and AI-driven sales, marketing and support tools as it says organic traffic has fallen 27% year on year.

By Sofiah Nichole Salivio • 4 min read • Last month

Marketing Technologies

Opera launches Browser Connector for ChatGPT & Claude

Opera brings ChatGPT and Claude into its desktop browsers with a free connector that can read live tabs, pages and screenshots.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Digital Transformation

OpenAI says weekly users top 900 million as AI reshapes work

OpenAI's weekly user base has surged past 900 million as experts warn AI's economic impact is still hiding in official data.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Crypto

Gr4vy launches toolkit for ChatGPT agentic payments

Gr4vy unveils Agentic Development Kit to help merchants sell inside ChatGPT and other AI platforms without overhauling their payment systems.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

Agentic commerce and the evolution of retail purchase behaviour

Retail shifts as AI agents move from recommending products to completing purchases, forcing brands to make catalogues legible to machine buyers.

By Sangeeta Mudnal • 4 min read • Last month

Digital Transformation

SiteMinder expands hotel bookings into AI channels

SiteMinder extends hotel distribution into AI chat tools, aiming to keep 53,000 hotels bookable as travellers increasingly start searches there.

By Sean Mitchell • 5 min read • Last month

Data Protection

The AI risk hiding in your finance team's browser tabs

Finance chiefs warned over shadow AI as staff paste ERP data into consumer tools, risking model training and bypassing governance.

By Annexa • 7 min read • Last month

Digital Transformation

N-able launches MCP server and N-zo AI for UEM ops

N-able adds an MCP server and in-product assistant for N-central and N-sight, aiming to bring real-time AI action to managed IT operations.

By Sean Mitchell • 4 min read • Last month

Digital Transformation

Thryv urges small businesses to boost AI search visibility

Thryv says Australian and New Zealand small businesses need tidy websites, consistent listings and fresh reviews to win AI-driven recommendations.

By Shannon Williams • 5 min read • Last month

Data Analytics

Trustpilot launches AI search tools for brand visibility

Trustpilot rolls out AI search metrics and review tools as brands race to stay visible in generative shopping results.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Digital Transformation

AI search threatens Australian retailers, warns Megantic

Megantic and Shopify APAC say Australian eCommerce brands must adapt for AI-driven discovery or risk fading from shopper recommendations.

By Sean Mitchell • 4 min read • Last month

Data Analytics

Wolfstone Digital launches in Suffolk to target AI search

Wolfstone Digital opens in Suffolk with an AI search focus, citing 1,621 mentions for The Investors Centre and conversion rates said to outpace organic traffic.

By Sofiah Nichole Salivio • 4 min read • Last month