Customer Success stories - Page 2

NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

Sigma has launched an Asia Pacific and Japan hub in Sydney, naming veteran sales leader Bede Hackney as regional vice president.

New Hubstaff data shows workers average only 2-3 hours of true focus a day as meetings, app overload and AI tools fragment attention.

Tricentis hires two senior leaders to accelerate AI-led growth after hitting USD $400 million ARR and securing USD $1.33 billion backing.

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

EcoOnline appoints David Orstad Chief Customer Officer to lead global customer functions and launch new managed services offering.

Syspro plots AI-led overhaul, acquisitive growth and a fresh global brand as it chases cloud-first, subscription-fuelled expansion.

Assured Data Protection widens Tony Giannini's role to unite global innovation with Americas channel strategy for MSP-focused growth.

Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

STG completes S&P Global EDM and thinkFolio deal, folding EDM into Gresham while spinning thinkFolio out as a standalone portfolio firm.

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

Denodo named a Leader in Gartner's 2025 Magic Quadrant for data integration, its sixth straight top-tier ranking amid rising AI demand.

Freshworks names AI-focused marketer Kady Srinivasan as CMO to sharpen its global brand and go-to-market engine in crowded SaaS markets.

ELMO Software is shifting from reactive HR to AI-native, human-centred systems that predict needs, boost productivity and preserve trust.

HackerOne hires new revenue and marketing chiefs to target soaring enterprise demand for AI-driven security and threat exposure tools.

Intel 471 promotes Amy Minyard-Bishop to CRO and Steve Micallef to CTO as it scales cyber threat intelligence amid surging global demand.

Portal26 appoints Rick O'Rourke as Chief Revenue Officer to boost growth and advance its generative AI platform in the enterprise market.

Keeper Security appoints Tim Strickland as Chief Revenue Officer to lead global revenue and expand sales of its privileged access management platform.