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Onboarding Stories - Page 2

Global Stories

Onboarding stories

Beyond Prompt Engineering: Why Trust Engineering Is the Next AI Challenge
Customer Relationship Management

Beyond Prompt Engineering: Why Trust Engineering Is the Next AI Challenge

Poor contact data can undermine AI outputs at scale, making upstream verification more important than prompt tweaks for compliance and accuracy.

By Edmund Ng • 6 min read • Last month
Entrust launches biometrics to curb AI account takeover
Data Protection

Entrust launches biometrics to curb AI account takeover

Businesses are under pressure to verify users beyond login as AI-generated deepfakes drive account takeover and fraud losses mount.

By Mark Tarre • 4 min read • Last month
Experian & Resistant AI tackle document fraud in ANZ
Software-as-a-Service

Experian & Resistant AI tackle document fraud in ANZ

Banks and insurers in Australia and New Zealand will gain new checks as AI-made forgeries increasingly evade standard identity verification tools.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Candescent names Jason Edelboim as Chief Executive Officer
Software-as-a-Service

Candescent names Jason Edelboim as Chief Executive Officer

The banking software group is betting on AI-led growth as it seeks to expand its reach across more than 1,300 institutions.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Calero named Leader in Gartner SaaS management report
Software-as-a-Service

Calero named Leader in Gartner SaaS management report

With software costs under scrutiny, the ranking could bolster Calero's pitch to large buyers seeking tighter control over SaaS spend and licences.

By Joseph Gabriel Lagonsin • 4 min read • Last month
PureVPN launches ChatGPT tool for VPN server access
Software-as-a-Service

PureVPN launches ChatGPT tool for VPN server access

Users in 10 markets can now find and connect to PureVPN servers through ChatGPT prompts, without sharing data with the chatbot.

By Sofiah Nichole Salivio • 4 min read • Last month
Check Point expands MSP platform with AI security tools
Data Protection

Check Point expands MSP platform with AI security tools

The update gives service providers new AI controls and a simpler billing model as demand grows for outsourced security governance.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Onboarding stories

UK Finance backs bank app digital ID verification pilot
Data Protection

UK Finance backs bank app digital ID verification pilot

Customers could soon verify their age, address and identity through banking apps, as lenders test a voluntary check-sharing service to curb fraud.

By Karen Joy Bacudo • 3 min read • Last month
Landmark's Alkami partnership lifts business banking
Digital Transformation

Landmark's Alkami partnership lifts business banking

Landmark Credit Union has turned a digital overhaul into growth, lifting business profiles above 7,800 and adding USD $150,000 in fee income.

By Karen Joy Bacudo • 4 min read • Last month
Ecommpay urges sector-wide push to stop fraud earlier
Fintech

Ecommpay urges sector-wide push to stop fraud earlier

Fraud losses could fall if banks, merchants and regulators align on earlier intervention, Ecommpay says in a new report.

By Sofiah Nichole Salivio • 4 min read • Last month
Australian frontline workers flag HR system frustration
Software-as-a-Service

Australian frontline workers flag HR system frustration

Frontline staff are more likely to feel overburdened and burned out as satisfaction with HR tools lags far behind managers' views.

By Mark Tarre • 4 min read • Last month
Rightworks launches security platform for bookkeepers
Software-as-a-Service

Rightworks launches security platform for bookkeepers

The new package aims to help firms handling sensitive client data replace patchwork systems with managed access, collaboration and security tools.

By Karen Joy Bacudo • 3 min read • Last month
UK tech leaders say AI should augment workers, not replace
Software-as-a-Service

UK tech leaders say AI should augment workers, not replace

Executives say the real productivity gain lies in cutting routine tasks, as firms use AI to free staff for higher-value work and judgement.

By Mark Tarre • 4 min read • Last month
Cezanne buys Learn Amp to expand HR software suite
Software-as-a-Service

Cezanne buys Learn Amp to expand HR software suite

The deal broadens Cezanne's reach in the mid-market as employers seek one system for HR, payroll, learning and retention.

By Mark Tarre • 3 min read • Last month
WealthAi launches client file for wealth managers platform
Software-as-a-Service

WealthAi launches client file for wealth managers platform

Advisers could cut post-meeting admin from hours to minutes as a new AI workspace updates records across meetings, documents and portfolio feeds.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Poor support at embedded finance providers hurts growth
Digital Transformation

Poor support at embedded finance providers hurts growth

Poor provider support is costing firms revenue and slowing overseas expansion as embedded finance adoption gathers pace across Europe.

By Karen Joy Bacudo • 4 min read • Last month
OKX Australia launches Pay wallet with stablecoin rewards
Crypto

OKX Australia launches Pay wallet with stablecoin rewards

Australian OKX users can now move stablecoins instantly and earn up to 10% on USDG balances, as the group pushes into payments.

By Sean Mitchell • 4 min read • Last month
Xynon launches AI onboarding tool for advice firms
Data Protection

Xynon launches AI onboarding tool for advice firms

The tool aims to cut paperwork before advisers charge fees, as Australia's financial advice sector shrinks and compliance burdens mount.

By Mark Tarre • 4 min read • Last month