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FIFA World Cup fever: How to build lasting fan loyalty with event tech
Customer Relationship Management

FIFA World Cup fever: How to build lasting fan loyalty with event tech

Disconnected ticketing and membership systems are leaving clubs and tournaments with patchy fan data, weakening loyalty and repeat attendance.

By Louis Rogers • 4 min read • Last month
AI platforms split on beauty brand recommendations
Personalisation

AI platforms split on beauty brand recommendations

Consumers may see very different beauty brand suggestions depending on which AI assistant they ask, a study has found.

By Joseph Gabriel Lagonsin • 4 min read • Last month
W Social launches beta with EU leaders in Brussels
Data Protection

W Social launches beta with EU leaders in Brussels

European institutions and top officials are testing a new social network, giving W Social early credibility as it seeks to build a trusted public forum.

By Sofiah Nichole Salivio • 4 min read • Thu, 25th Jun 2026
Tech reinvent as Hejaz teases 'Wahda' superapp launch
Digital Transformation

Tech reinvent as Hejaz teases 'Wahda' superapp launch

Weeks before a planned August debut, the app aims to entice more than 2 billion Muslims with chat, video and faith-based AI tools.

By Donovan Jackson • 4 min read • Tue, 16th Jun 2026
Stack Overflow launches beta product for AI coding agents
Software-as-a-Service

Stack Overflow launches beta product for AI coding agents

Developers using AI assistants may get a verified knowledge base to cut repeated errors, security flaws and duplicated debugging work.

By Sofiah Nichole Salivio • 4 min read • Thu, 11th Jun 2026
Gainsight launches agentic stack for customer retention
Software-as-a-Service

Gainsight launches agentic stack for customer retention

The update lets post-sales teams build and share AI workflows in Gainsight, as boards push harder for measurable gains in retention and expansion.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 3rd Jun 2026
Gainsight launches Developer Studio & Skilljar tie-up
Digital Transformation

Gainsight launches Developer Studio & Skilljar tie-up

Customer support teams could gain more control as the new toolkit cuts developer queues and ties training into community hubs.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 27th May 2026

Stories from Other Regions

Online Communities stories

Civica teams up with SheCanCode to back women in tech
Software-as-a-Service

Civica teams up with SheCanCode to back women in tech

Only 29% of UK tech staff are women or non-binary, as the software supplier backs mentoring and career support to narrow the gap.

By Sean Mitchell • 3 min read • Last week
Netsafe launches nationwide online safety programme
Gaming

Netsafe launches nationwide online safety programme

A third of young New Zealanders have sought personal advice from AI, highlighting a trust gap that Netsafe hopes to tackle with its new programme.

By Sean Mitchell • 4 min read • This month
Stage Tour ties in Dark Horse comic & Guitar Controller
Gaming

Stage Tour ties in Dark Horse comic & Guitar Controller

The revival bid for rhythm games will be tested in 2026, as Stage Tour lands on consoles and PC with a comic tie-in and guitar controller.

By Sofiah Nichole Salivio • 4 min read • Last month
Arsenal tops Premier League Instagram value ranking
Digital Engagement

Arsenal tops Premier League Instagram value ranking

The North London club generated GBP £37.7 million from Instagram in early 2026, widening the gap over rivals and boosting commercial clout.

By Sofiah Nichole Salivio • 3 min read • Last month
UK fans struggle to spot AI sports sites, survey finds
Artificial Intelligence

UK fans struggle to spot AI sports sites, survey finds

Only 41% of UK consumers feel able to spot AI-written content, leaving sports fan communities exposed to misleading posts and fake quotes.

By Sofiah Nichole Salivio • 4 min read • Last month
ZYMIX uses Henley event to pitch social app to Gen Z
Social Media

ZYMIX uses Henley event to pitch social app to Gen Z

Its small survey suggests heavy social media use is leaving many Gen Z users feeling less connected offline, sharpening pressure on platforms.

By Sean Mitchell • 4 min read • Last month
Non-expert contributions look increasingly similar
Human Capital Management

Non-expert contributions look increasingly similar

Generative AI is driving experienced Stack Overflow contributors away as expert answers become harder to distinguish from chatbot replies.

By Staff Writer • 3 min read • Last month
India leads on tech optimism, Assurant report finds
Digital Transformation

India leads on tech optimism, Assurant report finds

Trust in AI and connected devices is helping lift device sales, while service gaps are pushing Indian buyers towards protection plans.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Home broadband traffic jumps as fans stream tournament
Customer Experience

Home broadband traffic jumps as fans stream tournament

Home networks are under more strain as 60% of UK broadband users plan to watch the tournament, mostly from the sofa.

By Sean Mitchell • 4 min read • Sat, 20th Jun 2026
bunq study finds UK women lag men in crypto investing
Crypto

bunq study finds UK women lag men in crypto investing

Women in the UK are far less likely than men to buy crypto, with many saying they lack the confidence or know-how to start investing.

By Sofiah Nichole Salivio • 4 min read • Tue, 2nd Jun 2026
Holly Longdale named PAX Aus 2026 Storytime speaker
Gaming

Holly Longdale named PAX Aus 2026 Storytime speaker

Melbourne's gaming festival will feature a World of Warcraft veteran as its headline speaker when it returns in October 2026.

By Darren Price • 3 min read • Mon, 25th May 2026