Process automation stories
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.
Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.
Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.
Alteryx hits USD $1 billion ARR as AI pushes automated workflows past 380 million and firms race to govern data for safer deployment.
UK bosses vastly overestimate how often staff use AI at work, with big gaps over daily use, task delegation and who actually benefits.
New York-based Anchr raises USD $5.8m seed round to build an AI-native OS automating core workflows for food distributors worldwide.
ShipStation rolls out expanded fulfilment, inventory and returns tools in Australia and New Zealand to unify eCommerce operations.
Microsoft shifts Copilot from assistant to AI agents and unveils the E7 Frontier Suite to bundle automation, security and governance.
Consolidated GRC platforms are turning box-ticking compliance into strategic value, says Workiva, as AI raises the stakes on data quality.
Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.
Inventec adopts Siemens DFM and SMT tools to speed AI server production, halving late design changes and boosting manufacturing quality.
London startup Alludium has publicly launched its no-code Agent Operating System, letting teams build and run shared AI agents via chat.
Over half of SMEs in New Zealand now use AI, but most still lack training and strategy to turn experiments into real productivity gains.
AI agents are transforming Australia's public service, but weak identity security leaves sensitive citizen data exposed to unseen risks.
Ramp launches a public sector platform with FedRAMP-aligned spend controls to curb misuse after USD $2.8 trillion in improper US payments.
Cloud accountancy platform Silverfin has named An Maes as CEO from 1 March 2026 to spearhead its next phase of European expansion.
DRA launches Chennai's first multi-lingual AI home sales assistant, giving buyers instant project details and scheduling site visits.
NE2NE rolls out expanded PDFFlex AI to turn complex payroll PDFs into structured data, cutting onboarding time and manual processing.
Prismatic debuts AI Copilot to turn natural-language requests into editable embedded workflows for B2B SaaS users inside their own apps.