Global Stories

SingPost leverages Boomi for customer onboarding in digital shift

Singapore's SingPost has leveraged Boomi's platform in its digital transformation to quicken customer onboarding and improve delivery visibility.

By Shannon Williams • 2 min read • Wed, 10th Jan 2024

Generative AI

Global GenAI investment to surge to $151.1 billion by 2027, says IDC

Worldwide investment in GenAI set to soar, reaching a predicted $151.1bn by 2027 according to IDC.

By Catherine Knowles • 3 min read • Thu, 28th Dec 2023

Customer Relationship Management

monday.com reveals significant growth in partners' revenues

Forrester study shows monday.com's partners see 100% YoY growth in service revenues and 65% ROI over three years.

By Shannon Williams • 3 min read • Thu, 21st Dec 2023

Customer Experience

BSH Group enhances customer experience with Medallia's AI technology

BSH Group leverages Medallia's AI tech for personalised customer experiences, aiding their shift to direct-to-consumer market.

By Catherine Knowles • 3 min read • Wed, 20th Dec 2023

Marketing Technologies

Whispir unveils innovative 'Transact' & 'Off-Platform Messaging' products

Whispir has launched two new innovative products, Whispir Transact and Whispir Off-Platform Messaging, to enhance its platform.

By Kaleah Salmon • 3 min read • Wed, 20th Dec 2023

EduTech

Generative AI lagging in ANZ brand strategies despite high employee usage

Despite high employee usage, generative AI adoption in Australia and New Zealand brand strategies lags, says Adobe.

By Kaleah Salmon • 3 min read • Thu, 14th Dec 2023

Unified Communications

Google Cloud & SingPost partnership fosters AI-driven productivity boost

Google Cloud and Singapore Post join forces in a multi-year collaboration to bolster productivity via AI tools.

By Shannon Williams • 2 min read • Wed, 13th Dec 2023

Unified Communications

Surge in eCommerce platforms sees rise of counterfeit goods

Distributed Ledger Technology (DLT) offers a solution to the growing problem of counterfeit goods on ecommerce platforms.

By Shannon Williams • 3 min read • Wed, 6th Dec 2023

Storage

Pure Storage appoints Lynn Lucas as new Chief Marketing Officer

Data storage provider Pure Storage recruits B2B veteran Lynn Lucas as its new Chief Marketing Officer.

By Imee Dequito • 3 min read • Wed, 6th Dec 2023

Government

E-CTC calls for better online trade support for small businesses

eCommerce Trade Commission (E-CTC) campaigners for enhanced online trade support to boost UK small business growth.

By Sean Mitchell • 3 min read • Tue, 5th Dec 2023

Stories from Other Regions

Analyst report

HFCL secures INR 623 crore order for Indian-made 5G gear

HFCL Limited has inked a milestone INR 623 crore deal for the supply of indigenously-made 5G networking gear, making it the first Indian company to secure such a large order.

By Catherine Knowles • 3 min read • Wed, 24th Jan 2024

Productivity

Blackpearl Group ARR doubles, eyes on $10 million target

Blackpearl Group's annual recurring revenue skyrockets by 122% to $5.5m in their latest quarter, with the technology firm setting sights on future $10m target.

By Tom Raynel • 2 min read • Mon, 22nd Jan 2024

Malware

Combating cybercrime in NZ with a robust cybersecurity strategy

New Zealand businesses grapple with cybercrime's volatile threat landscape, as incidents across various sectors showcase the dire consequences. A nuanced approach to cybersecurity strategy is vital.

By Nyuk Loong Kiw • 6 min read • Wed, 17th Jan 2024

Shopping

Aotearoa New Zealand sees dip in Boxing Day spending

Aotearoa New Zealand sees slight decline in Boxing Day spending in 2023, which could be disappointing for retailers, a new report reveals.

By Shannon Williams • 2 min read • Fri, 29th Dec 2023

Unified Communications

Thai software vendor revenue grows 14.1% with AI as key driver

Thailand's software vendor revenue growth at 14.1% YoY, driven by booming AI, application platforms and cloud services adoption.

By Catherine Knowles • 3 min read • Thu, 28th Dec 2023

Data Analytics

BillingPlatform renews multi-year agreement with Australian software provider Class

BillingPlatform extends its multi-year partnership with Australian software provider Class to enhance cloud-based wealth accounting services.

By Sean Mitchell • 2 min read • Tue, 19th Dec 2023

Digital Transformation

Property Council of Australia boosts e-learning with D2L's Brightspace platform

The Property Council of Australia embarks on a digital transformation, enhancing e-learning through D2L's Brightspace platform.

By Kaleah Salmon • 3 min read • Tue, 12th Dec 2023

eCommerce

Black Friday sales surge signals boom in early Christmas shopping

In 2023, Black Friday sales experienced growth, yet the most significant rise was observed in the days and weeks leading up to the event, according to Visualsoft.

By Tom Raynel • 3 min read • Fri, 8th Dec 2023