Salesforce stories

Global tech firms say Singapore’s Budget 2026 marks a shift from pilot projects to large-scale AI rollout and workforce-wide skills upgrades.

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

StarHub adopts Totogi’s AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.

LIV Golf has unveiled Fan Caddie, an AI ‘second-screen’ assistant offering real-time stats, replays and shopping while fans watch live.

AI agents are rapidly transforming sales teams in Australia and New Zealand, slashing grunt work and reshaping how sellers prospect and close deals.

Disposable emails are quietly wrecking sender reputation, analytics and security. Here’s how to block them without losing real users.

AI agents are rapidly entering Singapore sales teams, with 80% already using AI tools as leaders turn to automation to ease admin pressures.

Anthropic adds Claude plugins to Cowork, fuelling investor fears that agent-style AI could undermine traditional seat-based software.

Australian firms race to deploy AI agents, but siloed systems and weak integration threaten hoped-for productivity gains.

AvePoint extends its Confidence Platform to tighten agentic AI governance and broaden multi-cloud backup across major SaaS and IaaS tools.

Oxford optical AI spin-out Lumai names ex-Palo Alto Networks marketer René Bonvanie as board chair to spearhead its push into commercialisation.

ANZ deploys AI-powered Salesforce CRM across business bank, promising faster service, streamlined workflows and time savings for frontline staff.

Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.

Infostealer attacks are increasingly compromising enterprise SSO, with Flare warning 16% of late-2025 infections exposed identity access.

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

Panera data breach exposes details of 14 million customers, spotlighting a surge in SaaS-focused extortion and identity-driven cyber attacks.

Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.

Summize raises USD $50m to accelerate its AI-powered contract platform, targeting rapid expansion across the UK and US legal markets.

Employees trust AI data more than ever, yet European and UK firms admit literacy gaps and weak governance are undermining safe adoption.

Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.