ServiceNow stories

Dynatrace and ServiceNow have partnered to boost autonomous IT, combining AI to enhance automation and proactive management for enterprise IT operations.

Datadog has launched Updog.ai, a free AI-driven platform offering near real-time status monitoring of major AWS and SaaS services for enhanced reliability insights.

New Relic has appointed Brian Emerson as Chief Product Officer to lead its Intelligent Observability Platform and product strategy amid AI-driven growth.

Boomi has advanced from Niche Player to Leader in the 2025 Gartner Magic Quadrant for API Management, reflecting its strong innovation and execution.

Boomi has been named a Leader in the 2025 Gartner Magic Quadrant for API Management and iPaaS, reflecting its innovation and scalable performance.

Rubrik has been named a Leader in the IDC MarketScape 2025 report for its advanced AI-driven cyber-recovery and identity resilience solutions.

CRI Advantage has earned Elite Partner status in the ServiceNow Partner Programme, boosting its ability to deliver advanced IT service and digital transformation solutions.

ServiceNow unveils AI Experience, a unified, multimodal AI platform that streamlines enterprise workflows with voice, text, image, and web agents for smarter work.

ServiceNow launches AI Experience, a unified conversational AI platform integrating workflows to enhance productivity across enterprises with secure, multimodal tools.

Microsoft launches a unified AI-driven security platform, integrating tools like Sentinel and Security Copilot to enhance cyber threat response in organisations.

Cloudera expands its Enterprise AI Ecosystem with four new partners to enhance predictive modelling, workflow automation, and AI observability for businesses.

Recent APRA rules and rising outages have pushed Australian firms to prioritise reliable, AI-driven customer experiences over mere interface design.

Tecala completed a 90-day rollout of LogicMonitor’s LM Envision platform, slashing customer onboarding times by 70% and boosting operational efficiency.

CrowdStrike launches AI-powered agents and a no-code platform to automate security tasks, helping analysts focus on strategic decisions within its Falcon platform.

Nexthink launches AI Drive, a new tool to help organisations measure AI use and boost workplace productivity with detailed insights and benchmarking.

BeyondTrust enhances AI security with new controls in its platform, boosting visibility and governance over AI agents in IT environments now.

JFrog integrates partners like GitHub and Sonar to unify audit and compliance in AppTrust, streamlining governance across the AI-driven software lifecycle.

ServiceNow launches Zurich platform to boost secure, scalable AI use in enterprises with new tools for app building, autonomous workflows, and data protection.

ServiceNow launches Zurich release, enhancing AI scalability, security, and workflow automation for enterprises to accelerate intelligent, secure operations.

HPE enhances its Juniper Networking portfolio with agentic AI, boosting autonomous IT operations and AI-driven troubleshooting across wired, wireless, and data centre networks.