Support stories

Tyro Health launches a certified digital platform to help Australian home aged care providers adapt smoothly to the new Support at Home funding system.

ArrayFire 3.10 launches with a new Python interface and expanded hardware support, enhancing performance and compatibility for GPU computing across major platforms.

STAGE has enhanced its customer support with SquadStack.ai’s multilingual AI, cutting costs by 70% and boosting satisfaction to 86% in six weeks.

Xsolla launches its LiveOps Management Suite, a no-code tool to help game developers boost direct-to-consumer monetisation with real-time campaign management.

Xsolla has launched a new Unity SDK to help developers monetise games directly, with cross-platform support and over 1,000 payment methods worldwide.

AppSignal now offers expanded OpenTelemetry support, enabling SMBs to monitor Go, Java, PHP, Ruby, Elixir, and Node.js applications with ease.

Pentest People launches a new four-tier Partner Tier System to support and grow its channel partners across the UK, Europe and the US.

Hybrid work drives Australian firms to boost adoption of managed Secure Access Service Edge (SASE) solutions to tackle cyber threats and complexity challenges.

Optus teams with charity Escabags to provide free Escape Bags, including SIM cards, across Australia for domestic abuse victims seeking safety and support.

Liveheats secures AUD $1.3m seed funding to expand its digital scoring platform for action sports globally, aiming to boost events and athlete performance.

Logicalis Australia appoints Peter Cardassis as Technical Services Director, aiming to enhance technical services and strengthen key partnerships from May 2025.

Freepik launches Enterprise AI plan offering secure, scalable creative tools with centralised controls, legal protections, and unlimited users for large firms.

A Salesforce report reveals Canadians waste over 30 hours yearly on government services, highlighting calls for improved efficiency and AI-assisted support.

Tray.ai has acquired Vanti to enhance its AI integration systems, aiming to advance adaptive AI agents capable of thriving in dynamic business environments.

Discovery Education has unveiled significant enhancements to its DoodleMaths app, promoting personalised maths practice for UK students from EYFS to KS3.

Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.

Trusted Tech has launched Certified Support Services, aimed at enhancing Microsoft technology use with expert support and quick response times, amid rising IT challenges.

Gallagher Security's new report reveals that overlooking human behaviour in security solutions risks inefficiencies and missed technological potential.

A Microsoft survey reveals that 64% of Australian teenagers faced online risks in 2024, with rising concerns over AI and digital safety among parents.

Percona has unveiled enterprise support for Valkey, an open-source alternative to Redis, following major industry shifts towards restrictive licensing.