SecurityBrief Canada - Technology news for CISOs & cybersecurity decision-makers
Canada

User experience (UX) Stories

Global Stories

User experience (UX) stories

The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • Yesterday
Shopify switches apps back to native with AI tools
Digital Transformation

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

By Sean Mitchell • 5 min read • Yesterday
TiVo launches Agent TiVo for AI entertainment discovery
Personalisation

TiVo launches Agent TiVo for AI entertainment discovery

Viewers could spend less time searching and more time watching as TiVo adds conversational AI search across fragmented TV and streaming catalogues.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Ecommpay warns AI checkout could exclude vulnerable users
Fintech

Ecommpay warns AI checkout could exclude vulnerable users

More than half of consumers are vulnerable to some degree, raising fears that AI-led checkout could leave many unable to complete payments.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
DocuWare prepared for launch of new interface, IDP, AI tool
Software-as-a-Service

DocuWare prepared for launch of new interface, IDP, AI tool

Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.

By Jake MacAndrew • 3 min read • Yesterday
inDrive.Ads expands to 25 countries with 2bn impressions
Data Protection

inDrive.Ads expands to 25 countries with 2bn impressions

The expansion gives brands access to in-app audiences across 25 markets as inDrive seeks a second revenue stream to support lower fares and commissions.

By Sofiah Nichole Salivio • 3 min read • Yesterday
Lumin Digital launches open banking integration with MX
Digital Transformation

Lumin Digital launches open banking integration with MX

Banks using the platform can now connect customers to approved financial apps without screen scraping, improving consent controls and data access oversight.

By Karen Joy Bacudo • 3 min read • Last week
When security creates friction, employees find workarounds
Data Protection

When security creates friction, employees find workarounds

Across Asia Pacific, cumbersome controls are driving staff to unsanctioned AI and apps, increasing data exposure and slowing work.

By Patricia Leppert • 8 min read • Last week
Bybit launches AI chat interface for trading & support
Fintech

Bybit launches AI chat interface for trading & support

Users must opt in and fund a separate sub-account as Bybit folds trades and support into one chat window, with risk controls in place.

By Karen Joy Bacudo • 4 min read • Last week
Mastercard launches Wallet Pay for digital wallets
Fintech

Mastercard launches Wallet Pay for digital wallets

Digital wallet users will gain wider cross-border acceptance as Mastercard links Wallet Pay to Alipay+ and regional providers worldwide.

By Karen Joy Bacudo • 6 min read • Last week

Stories from Other Regions

User experience (UX) stories

TCL launches VoxIN smart air conditioner range in Australia
Internet of Things

TCL launches VoxIN smart air conditioner range in Australia

Households facing summer power bills could save up to 37% as TCL adds voice-controlled cooling to its Australian appliance range.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Hyperlayer launches US banking platform for multi-core banks
Software-as-a-Service

Hyperlayer launches US banking platform for multi-core banks

Banks struggling with ageing core systems may now get faster product launches, as Hyperlayer brings its middle-layer platform to the United States.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Staff shortages block AI adoption across US government
Digital Transformation

Staff shortages block AI adoption across US government

Nearly 60% of officials say workforce gaps are slowing deployments, as security worries and fragmented systems also hold back progress.

By Karen Joy Bacudo • 5 min read • Yesterday
Zeta launches passkey authentication for RuPay payments
Multi-factor authentication

Zeta launches passkey authentication for RuPay payments

Eligible RuPay cardholders in India can now bypass SMS one-time passwords, cutting checkout time as digital-payment fraud climbs sharply.

By Karen Joy Bacudo • 4 min read • 2 days ago
UK shoppers prefer reliable retail tech over flashy AI
Digital Transformation

UK shoppers prefer reliable retail tech over flashy AI

UK retailers could miss the mark on digital spending, with shoppers valuing reliable basics such as pricing and returns over flashier AI tools.

By Sofiah Nichole Salivio • 3 min read • Last week
Xero apologises after two incidents upset advisers
Software-as-a-Service

Xero apologises after two incidents upset advisers

Accountants and bookkeepers were left frustrated after an influencer post and an automated analytics email sparked concerns over Xero's adviser ties.

By Karen Joy Bacudo • 5 min read • Last week
LoanPro AI tool cuts loan servicing call times 15%
Software-as-a-Service

LoanPro AI tool cuts loan servicing call times 15%

Loan servicers could see fewer escalations and faster calls as the new interface also creates an audit trail for compliance checks.

By Karen Joy Bacudo • 4 min read • Last week
Digital banking now drives customer loyalty, study finds
Data Protection

Digital banking now drives customer loyalty, study finds

Many customers would switch providers for a better online service, as banks face pressure to make digital tools more personal and secure.

By Karen Joy Bacudo • 4 min read • Last week