User experience (UX) stories
AI is accelerating software delivery but fuelling risky releases, burnout and customer disruption, exposing a widening “AI control gap”.
Samsung sets out unified AI vision at CES, turning TVs, appliances and health services into connected 'companions' in daily life.
Samsung has unveiled a sweeping 'Companion to AI Living' vision at CES 2026, putting AI at the heart of TVs, appliances and digital health.
Infinix enlists Italian studio Pininfarina to craft its NOTE 60 Ultra, kicking off a new design-led flagship smartphone series.
Skipping email verification can throttle your campaigns, wreck deliverability, and quietly bleed customers from every send you make.
Rimini Street launches AI Agentic UX layer to automate Oracle and SAP ERP workflows, promising faster delivery without costly migrations.
As cross-border payments soar towards USD $1 quadrillion, businesses race to tackle identity fraud with AI, biometrics and smarter data.
iMessage-based social app Series tops 1m posts and 10,000 daily users as young people drift from public feeds to private chats.
Suprema's BioStation 3 facial ID terminal is on course for record annual global sales as demand for AI-driven access control accelerates.
OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.
Replit's new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.
SquadStack.ai launches in-app voice AI assistant to guide users in real time, aiming to curb high-intent drop-offs across key digital journeys.
Event leaders across APAC are delaying AI translation tools amid mistrust over accuracy, data security worries and mounting budget pressures.
Australia's vast public sector is turning to AI to boost efficiency, cut costs and improve services, while navigating strict ethical safeguards.
Windows 11 now leads with 53.7% market share, but 2025's patches, bugs and pressure tactics have left many users unconvinced by the upgrade.
Hedgehog lab has bought Label Sessions to build a full-stack innovation consultancy, linking AI delivery with a 500-strong global expert network.
1Kosmos has joined the Saviynt Exchange, embedding biometric identity proofing and passwordless login into Saviynt's cloud security platform.
Cricket Australia revamps its Live App with real-time AI insights, chat-style analysis and scorecards going back to 1886.
SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.
Samsung will unveil its latest AI-powered laundry, cooling and cleaning appliances at CES 2025, ahead of an Australian launch in 2026.