Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Sage launches AI agents & cloud platform to boost finance teams
2 days ago
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workflow automation
Sage unveils AI-driven finance agents and cloud platform to boost automation, streamline workflows, and empower mid-sized business finance teams.
Freshworks grows AI revenue & launches non-IT service solution
3 days ago
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workflow automation
Freshworks boosts AI revenue with a 15% rise in quarterly revenue and launches Freshservice for Business Teams, expanding beyond IT departments.
Infios & AWS bring AI-driven automation to retail supply chains
3 days ago
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workflow automation
Infios partners with AWS to integrate AI agents into retail supply chains, enhancing order management for retailers like Officeworks and Myer from 2026.
Smartsheet unveils AI-driven upgrades to boost enterprise agility
3 days ago
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workflow automation
Smartsheet launches AI-powered tools including Smart Agents and Scenario Planning to boost agility and security for over 123,000 enterprise users worldwide.
How human agents can work with AI to elevate contact centre outcomes for customers
3 days ago
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workflow automation
Combining human empathy with AI’s smart automation transforms contact centres, boosting efficiency and delivering personalised customer experiences.
Exclusive: Kathryn Giudes explains why 'accountability' is the future of AI
5 days ago
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workflow automation
ORCA Opti’s AI automation is revolutionising compliance and operations in defence, healthcare, and logistics by cutting costs and boosting cybersecurity.
Vinmar automates USD $3 billion unit with Celonis platform
5 days ago
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workflow automation
Vinmar International automates its USD $3 billion order-to-cash unit using Celonis, boosting efficiency and reducing manual processes globally.
ActiumAI & SmythOS launch universal AI adaptor for business
6 days ago
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workflow automation
ActiumAI and SmythOS launch the first universal AI adaptor to automate enterprise workflows, boosting compliance and productivity across industries globally.
US enterprises prioritise AI but face major integration barriers
Last week
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workflow automation
A Zapier survey finds 92% of US enterprises prioritise AI but 80% face major challenges integrating it with legacy systems and managing costs.
European firms lag in fully integrated digital maintenance systems
Last week
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workflow automation
A study shows 63% of European firms are early in digitalising maintenance, despite 92% recognising the benefits of predictive, connected systems.
Zendesk named leader for AI-first customer service by Gartner
Last week
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workflow automation
Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.
Litera embeds Lito AI in legal tools at no extra charge for users
Last week
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workflow automation
Litera embeds its AI legal agent Lito into core products at no extra cost, offering tens of thousands of lawyers AI automation within trusted tools.
Exclusive: The future of creative agencies as platforms
Last week
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workflow automation
Adobe leads a quiet revolution as agencies transform into tech platforms, automating creative workflows with AI to boost speed and scale content production.
Exclusive: Workday’s Jerry Ting says it’s time to ride the wave
Last week
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workflow automation
Workday is harnessing AI agents to revolutionise enterprise finance and HR, enhancing data integrity, compliance, and real-time insights across global firms.
Allvue unveils enhanced AI tools to streamline private investment
Last month
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workflow automation
Allvue launches enhanced AI tools including Andi Document Extraction and Loan Hunter integration to boost efficiency in private investment workflows.
Canon Singapore launches AI-powered imageFORCE C5100 series
Last month
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workflow automation
Canon Singapore unveils the AI-powered imageFORCE C5100 series, boosting office productivity and security while promoting sustainable practices.
Charter Global unveils Orcaworks platform to automate workflows
Last month
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workflow automation
Charter Global launches Orcaworks platform featuring digital co-workers to automate workflows and deliver measurable outcomes in enterprise tools.
Ransomware groups surge as automation cuts attack time to 18 mins
Last month
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workflow automation
Automation and AI slash ransomware attack times to 18 minutes, challenging defenders to match speed with automated defences, says ReliaQuest report.
Seismic unveils new AI agents to boost efficiency for UK teams
Last month
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workflow automation
Seismic launches new Aura AI Agents to help UK go-to-market teams save time and boost efficiency by streamlining workflows and linking activities to outcomes.
m3ter upgrades Salesforce package for flexible usage-based billing
Last month
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workflow automation
m3ter upgrades its Salesforce package with advanced pricing and two-way data synchronisation to support flexible, usage-based billing for B2B software firms.