The Ultimate Guide to IT Automation
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for IT Automation.
What to know about IT Automation
IT Automation is transforming the way businesses and IT operations function by automating routine tasks, optimizing workflows, and enhancing productivity across various sectors. From cloud observability and cost optimization platforms like ManageEngine’s CloudSpend for Microsoft Azure to AI-powered customer service suites from Freshworks, automation is increasingly integral to modern IT environments.
Readers will find insights into how automation influences diverse areas such as network management, data center operations, workforce management, cybersecurity, and cloud migrations. Stories highlight trends like robotic process automation (RPA), machine learning integration, and intelligent workflows that help organizations reduce costs and improve operational efficiency.
Discover how automation addresses challenges such as managing complex hybrid cloud infrastructures, improving security response times, and driving digital transformation strategies. Whether managing IT service desks, streamlining financial processes, or adopting AI-assisted DevOps, these narratives showcase the evolving landscape of IT Automation and its practical benefits.
Explore topics including emerging automation tools, partnerships between technology vendors, and case studies that illustrate real-world applications shaping the future of IT operations. This tag offers valuable knowledge for IT professionals, business leaders, and anyone interested in how automation technologies can drive innovation and competitiveness in today’s fast-paced digital world.
Canadian IT Automation News
Regional stories with direct local relevance
Avison Young picks CGI for AI managed services boost
The deal should sharpen Avison Young's digital operations and give CGI a wider role across the adviser’s international workplace estate.
Data paradox: poor data quality undermines AI in finance
Poor data is stalling AI in finance, with nearly 9 in 10 firms hit by delays and hidden errors causing mounting, often severe, losses.
Sage predicts AI & finance shift for mid-sized firms
Sage predicts mid-sized firms will embrace AI automation, sector-specific software and a more strategic, data-led role for finance by 2026.
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
Devolutions launches secure AI for remote desktop management
Devolutions launches secure AI integration in Remote Desktop Manager, enabling IT teams to automate tasks without exposing credentials or compromising control.
Devolutions acquires PowerShell Universal to boost IT automation
Devolutions has acquired PowerShell Universal and welcomed its creator to enhance IT automation for SMBs and mid-market organisations globally.
Analyst Insights
Research and market analysis connected to IT Automation
HP unifies collaboration tools in hybrid work push
Fortinet launches FortiSOC cloud security platform
Tanium named ISG leader in digital employee experience
Atera offers fee-free Robin if AI misses support target
Gartner: AI layoffs do not improve returns on investment
Featured News
Riverbed says go from ticket queues to zero disruption
AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
Banks risk wasting AI spending unless they first map how work really flows, as Celonis says process intelligence is becoming phase zero.
Expert Columns
Why trust is the bottleneck for AI-driven operations
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
HPE complete care service: Refocused for your AI advantage
Agentic AI and the question of equitable intelligence
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Why auto update is the most underrated security feature on your firewall
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Interviews
Interviews and video coverage from the networkRecent IT Automation News
Tanium makes Atlas AI operating system generally available
More than 1,300 organisations have adopted the platform in six weeks, as Tanium bets AI can cut endpoint security and IT workflows.
Infosys expands GlobalFoundries deal for AI-led IT services
The semiconductor maker will shift internal IT operations to a managed services model designed to cut incidents and improve employee support.
Pax8 adds inforcer for Microsoft 365 security tools
The tie-up gives managed service providers a way to standardise Microsoft 365 security and prepare SMB customers for Copilot adoption.
SailPoint launches AI tool to speed cloud migrations
Enterprises could cut identity migration work from months to days as SailPoint makes its new AI-based cloud upgrade tool free for some customers.
SailPoint launches AI tool to speed identity cloud migration
Customers moving ageing identity systems to the cloud could cut migration time and engineering effort, SailPoint says, with no extra fee.
Check Point expands MSP platform with AI security tools
The update gives service providers new AI controls and a simpler billing model as demand grows for outsourced security governance.
CompTIA launches AutoOps+ certification for operations
Demand for automation-savvy IT staff is rising as firms seek to cut manual processes and manage complex cloud and hybrid systems.
Sectigo launches MCP server for certificate management
Enterprise security teams can now use AI prompts to renew or revoke certificates without bypassing Sectigo's approval and audit controls.
CIQ expands Fuzzball to span five clouds & on-prem
The update lets AI and HPC teams move workloads across five clouds and on-premises, cutting duplication and simplifying GPU access.
SOTI ONE update boosts shared device security & automation
Frontline firms could cut downtime and manual IT fixes as SOTI adds automation, stronger security and faster shared-device logins.
CoreView rolls out Microsoft 365 controls across HALO
The charity can now automate account changes and licence tracking across 36 countries, reducing security risks and IT workload.
GoTo adds new AI tools to LogMeIn Resolve & Rescue platforms
IT support teams will get faster troubleshooting as GoTo embeds agentic AI, live device data and tighter Nexthink links into LogMeIn products.
Sectigo launches partner platform & new brand identity
Customers can now manage the full certificate lifecycle in one place as Sectigo targets expiry risks and quantum-ready testing.
CTERA launches InsightAI for unstructured data analysis
It gives IT and security teams a way to spot risks, track usage and investigate incidents across sprawling unstructured data estates.
ManageEngine rolls out autonomous AI agents across suite
The move gives IT teams autonomous agents for service desks, security and endpoint work, while ManageEngine says customer data stays private.
Tenable launches Hexa AI to automate exposure fixes
Security teams can now automate exposure fixes and reporting as Tenable makes Hexa AI generally available to Tenable One customers.
Riverbed unveils Zero Disruption AI observability tools
The new features aim to help IT teams spot and fix digital workplace glitches before employees are affected, as AI use grows.
IT teams wary as automation races ahead, SolarWinds says
Data privacy and accuracy fears are slowing uptake as nearly half of IT professionals question AI tools now entering their workplaces.
Cloudhouse launches Foundry Flow for AWS WorkSpaces
IT teams using AWS WorkSpaces may cut application packaging from days to minutes as Cloudhouse targets repeated rebuilds in non-persistent desktops.
Dell launches PowerStore Elite for AI & cyber risk
Enterprises under pressure from AI growth and ransomware get mixed-generation clustering, stronger recovery tools and higher capacity in Dell's new platform.