Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Creative ITC partners IMSCAD on remote workstation services
Today
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private cloud
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digital transformation
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public cloud
Creative ITC and IMSCAD team up to boost remote workstation services for architecture, engineering and construction firms using graphics-heavy software.
Rakuten & impact.com form affiliate marketing alliance
Today
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cx
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martech
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partner programmes
Rakuten International and impact.com have united affiliate and performance marketing assets in a bid to give advertisers clearer measurement and sales links.
DXC launches OASIS for AI-era managed services oversight
Today
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digital transformation
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it automation
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partner programmes
DXC unveils OASIS, a managed services model that uses AI agents and human oversight to give enterprises real-time control across legacy IT estates.
Ntt Data launches AI agent for multivendor IT estates
Today
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hybrid cloud
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hyperscale
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dc
NTT DATA launches Software Defined Infrastructure Services Agent to help enterprises manage multivendor IT estates with natural language prompts.
UiPath & Deloitte launch AI testing for enterprises
Yesterday
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devops
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digital transformation
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partner programmes
UiPath and Deloitte add AI-driven software testing to Ascend, aiming for broader coverage, faster releases and less manual maintenance.
Kyndryl expands Google Cloud service for AI workloads
Last week
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virtualisation
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private cloud
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devops
Kyndryl broadens Google Cloud deal to help enterprises modernise applications and run AI workloads across regulated hybrid environments.
Turning security into a story: How managed service providers use reporting to drive retention and revenue
Last week
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firewalls
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network security
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cx
Managed service providers can boost renewals and upsell revenue by turning hidden security work into clear, customer-ready reports that prove value.
ClickHouse deepens Google Cloud tie-up with four updates
Last week
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saas
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storage
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private cloud
ClickHouse broadens Google Cloud partnership with Lakehouse access, Bring Your Own Cloud, Axion migration and Antigravity link.
Thrive launches Abacode compliance services after deal
Last week
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data protection
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dr
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socs
Thrive widens post-Abacode push with managed compliance service for firms facing tougher rules and cyber risk.
Payslip & Deloitte boost global payroll transparency
Last week
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digital transformation
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hcm
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partner programmes
Deloitte and Payslip say tighter EU pay rules are driving multinationals towards centralised payroll systems, with 1.3 million payslips now automated annually.
Tech Mahindra posts higher FY26 revenue & record dividend
Last week
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firewalls
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data analytics
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digital transformation
Tech Mahindra lifts FY26 revenue and EBIT, while record dividend, strong deal wins and 10th straight quarter of margin expansion signal turnaround gains.
SITA launches managed airport network service with HPE
Last week
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firewalls
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network infrastructure
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digital transformation
SITA rolls out managed campus network for airports with HPE, using cloud controls and AI to cut downtime, simplify operations and scale across sites.
Rubrik launches Google Cloud tools for AI governance
Last week
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storage
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data protection
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dr
Rubrik adds Google Cloud controls for AI agents and Cloud SQL backups as enterprises race to govern autonomous systems and protect data.
UK firms face AI data exposure despite Copilot confidence
Last week
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data protection
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document management
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ecm
UK firms race ahead with Microsoft Copilot, but ShareGate survey finds AI tools are exposing sensitive data and exposing governance gaps.
How MH Enterprise turns trust into cybersecurity success
Last week
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firewalls
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digital transformation
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network security
MH Enterprise upgrades most SonicWall customers as trust-first guidance, rapid deployments and threat blocking drive growth across Egypt.
Cork Cyber adds automated mapping to Vantage platform
This month
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digital transformation
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cloud security
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socs
Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.
11:11 Systems named Cohesity's MSP Strategic Partner
This month
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data protection
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dr
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ransomware
11:11 Systems wins Cohesity FY2025 MSP Strategic Partner of the Year award as joint cyber recovery services gain traction.
Azul momentum surges as enterprise Java demand jumps
This month
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devops
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data analytics
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digital transformation
Azul wins a bigger enterprise foothold as FY26 bookings leap, partners expand and a Thoma Bravo-backed deal and Payara buyout widen its Java push.
MetTel launches connected laptop service for enterprises
This month
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firewalls
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digital transformation
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network security
MetTel unveils a connected laptop service that uses SingleSIM to ship, activate and support enterprise devices across multiple mobile networks.
Trustifi adds AI video training for MSP phishing drills
This month
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data protection
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ransomware
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mfa
Trustifi rolls out AI-powered training videos for managed service providers, turning real phishing emails into branded simulations inside one dashboard.