Process automation stories
ECI names Jack Wood chief technology officer to spearhead platform modernisation and embed secure, workflow-native AI across its products.
Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.
Kinetic IT has been named ServiceNow's 2026 Asia Pacific Consulting & Implementation Rising Star Partner, after recently attaining Elite status.
ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.
Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.
ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.
Maisa's auditable AI “digital workers” drive 400% annual growth and fivefold client surge as enterprises demand accountable automation.
ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.
Bliss Direct lifts daily order capacity to 300 and cuts weekly peak sales admin by 25 hours after deploying Forterro's Orderwise ERP platform.
Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.
Talkdesk unveils Automation Flows and extends Autopilot to email, promising end-to-end AI handling of complex, multi-system CX workflows.
Xero rolls out richer credit note webhooks so developers can ditch heavy polling, cut API traffic and get faster, event-driven updates.
TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.
Kinetic IT has been elevated to ServiceNow Elite Partner status, boosting its advisory and implementation credentials across Australia.
A tech leader swaps a NASDAQ-100 post for Florida construction, using no-code tools to tame chaos and boost profits by 28%.
AI pilots in Australian healthcare languish in trials, as fragmented data and poor integration block scale and threaten a USD $13 billion payoff.
Kinatico launches AI-powered Compliance platform to simplify workforce checks, promising real-time oversight for Australian employers.
Cezanne HR unveils automated expenses tool, promising to cut processing time by up to three hours per claim and tighten control of spend.
By 2026, modern workspaces will hinge on invisible infrastructure, governed AI and human-centric orchestration to stay competitive.
Siemens teams up with CAPHENIA to automate plasma-based plants and rapidly scale synthetic jet fuel as aviation decarbonisation intensifies.