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Exclusive: Enterprise Wide discusses how SAP's AI is transforming retail
Customer Experience

Exclusive: Enterprise Wide discusses how SAP's AI is transforming retail

AI and cloud technology revolutionise retail with faster demand forecasts, reducing out-of-stocks and boosting sustainability at stores like Woolworths.

By Melania Watson • 4 min read • Mon, 11th Aug 2025
Oracle launches global Exadata service for AI & analytics
Storage

Oracle launches global Exadata service for AI & analytics

Oracle launches Globally Distributed Exadata Database on Exascale Infrastructure, enabling scalable AI workloads and analytics with global data residency compliance.

By Melvin Hipolito • 4 min read • Fri, 8th Aug 2025
Forter unveils tools to help retailers manage agentic AI surge
Marketing Technologies

Forter unveils tools to help retailers manage agentic AI surge

Forter launches new tools to help retailers track and manage rising agentic AI traffic, boosting fraud detection and enhancing eCommerce security.

By Catherine Knowles • 4 min read • Thu, 7th Aug 2025
Retailers face data hurdles as just 11% ready for full-scale AI
Data Analytics

Retailers face data hurdles as just 11% ready for full-scale AI

Just 11% of retailers are ready to fully scale AI tools, with data challenges limiting wider adoption despite 45% using AI weekly, says Amperity report.

By Melvin Hipolito • 4 min read • Thu, 7th Aug 2025
Felipe Flores appointed as Regional Senior Vice President at Endava
Data Analytics

Felipe Flores appointed as Regional Senior Vice President at Endava

Felipe Flores has been named Regional Senior Vice President of Data and AI at Endava, leading expansion of AI capabilities across the Asia-Pacific region.

By Melvin Hipolito • 3 min read • Wed, 6th Aug 2025
Standard Chartered & Alibaba partner to boost AI in finance
Digital Transformation

Standard Chartered & Alibaba partner to boost AI in finance

Standard Chartered partners with Alibaba to accelerate AI adoption in finance, aiming to enhance customer service and sustainability efforts.

By Melvin Hipolito • 3 min read • Thu, 31st Jul 2025
ClearCourse acquires Davidson Richards to boost retail software
Customer Experience

ClearCourse acquires Davidson Richards to boost retail software

ClearCourse has acquired retail software provider Davidson Richards, aiming to expand payment and eCommerce solutions across new retail markets.

By Catherine Knowles • 3 min read • Thu, 31st Jul 2025
Akeneo unveils first AI agent & analytics tools for product data
Data Analytics

Akeneo unveils first AI agent & analytics tools for product data

Akeneo launches its first AI agent, Data Architect Agent, and upgrades analytics to streamline product data modelling and boost AI-driven commerce insights.

By Catherine Knowles • 3 min read • Wed, 30th Jul 2025
APAC retailers stay confident, prioritise loyalty amid challenges
Customer Experience

APAC retailers stay confident, prioritise loyalty amid challenges

A survey of 288 APAC retailers shows strong confidence in customer engagement plans, with loyalty and personalised tools top priorities despite economic challenges.

By Melvin Hipolito • 3 min read • Tue, 29th Jul 2025
PriceSpider unveils Wayvia to advance AI-driven retail insights
Customer Experience

PriceSpider unveils Wayvia to advance AI-driven retail insights

PriceSpider launches Wayvia, an AI-driven retail platform that enhances brand insights and revenue across channels with 20 years of shopper data.

By Catherine Knowles • 4 min read • Fri, 25th Jul 2025

Stories from Other Regions

Why AI is key to match shifting customer expectations in Retail sector
Digital Transformation

Why AI is key to match shifting customer expectations in Retail sector

Australian retailers must harness AI and emotional intelligence to meet fast-changing Gen Z and millennial expectations for seamless, personalised shopping.

By Maurice Zicman • 5 min read • Wed, 13th Aug 2025
Brands overlook 'identity resolution gap' in AI-driven customer data era - expert warns
Customer Experience

Brands overlook 'identity resolution gap' in AI-driven customer data era - expert warns

Most brands invest in customer data unification yet overlook identity resolution, crucial for personalised AI strategies and effective retail media use.

By Billy Loizou • 4 min read • Tue, 12th Aug 2025
Metapack launches tool to cut cross-border retail shipping costs
Supply Chain

Metapack launches tool to cut cross-border retail shipping costs

Metapack has launched Consolidated Clearance, a solution to help retailers cut cross-border shipping costs by consolidating parcels under one customs entry.

By Kaleah Salmon • 3 min read • Mon, 11th Aug 2025
Coinme expands cash-to-crypto service to 50,000 US locations
Crypto

Coinme expands cash-to-crypto service to 50,000 US locations

Coinme expands cash-to-crypto service to over 50,000 US retail locations, offering low fees and easy access for cash-preferred and unbanked consumers.

By Catherine Knowles • 4 min read • Thu, 31st Jul 2025
Call Design's CallD.AI puts compliance at core of contact centre AI
Unified Communications

Call Design's CallD.AI puts compliance at core of contact centre AI

Call Design's CallD.AI platform embeds compliance and governance at the heart of contact centre AI, ensuring transparency and operational integrity for enterprises.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
Nexer Enterprise Applications names Chris Braisby Operations Director
Digital Transformation

Nexer Enterprise Applications names Chris Braisby Operations Director

Nexer Enterprise Applications appoints Chris Braisby as Operations Director to strengthen operational strategy amid continued UK market growth.

By Jed Nykolle Harme • 3 min read • Mon, 28th Jul 2025
THG Fulfil boosts Omega warehouse with 120,000-bin AutoStore
Robotics

THG Fulfil boosts Omega warehouse with 120,000-bin AutoStore

THG Fulfil has enhanced its Omega warehouse in Warrington with a 120,000-bin AutoStore system, boosting efficiency and next-day delivery cut-off to 1am.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025
UK consumers lose trust as retailers invest more in AI
Data Protection

UK consumers lose trust as retailers invest more in AI

Despite rising AI investments by UK retailers, 57% of consumers distrust brands' use of AI and 76% doubt data privacy protections, reveals new research.

By Sean Mitchell • 3 min read • Thu, 24th Jul 2025