Salesforce stories - Page 7

Seismic has integrated its Aura AI with Salesforce's Agentforce to boost B2B sales by offering real-time content and adaptive playbooks within a single platform.

Workday has suffered a data breach exposing contact details, highlighting growing risks from social engineering and third-party cyberattacks this summer.

Cybercriminal groups ShinyHunters and Scattered Spider have escalated phishing attacks on Salesforce and major firms like Google, signalling possible collaboration.

Google reveals data breach via ShinyHunters exploiting Salesforce cloud, exposing risks in SaaS security and reliance on user authentication methods.

NiCE expands its AI partnership with Salesforce to unify customer service via deeper integration between CXone Mpower and Service Cloud platforms.

CrowdStrike and OpenAI have partnered to enhance SaaS security by enabling oversight of AI agents, linking each to their human creator across 175+ applications.

Salesforce launches Agentforce within Revenue Cloud, cutting sales quoting time by 75% and simplifying complex configurations for faster deal closures.

Salesforce's Adam Alfano reveals how SMBs are embracing AI technology to drive innovation and growth in a rapidly evolving market.

Slack launches integrated AI tools and enterprise search, enhancing team productivity with smart writing aids and unified data access across apps.

Globality appoints Doug Kurfess as Chief Sales Officer to lead worldwide sales and boost adoption of its AI-driven sourcing platform among major enterprises.

Canadian online retailers outside Amazon saw sales jump up to 23% during Prime Day, despite offering smaller discounts than last year, Salesforce reports.

AI-driven tools are forecast to boost holiday retail sales to USD $1.6 trillion, reshaping shopping with personalised recommendations and blended online-in-store experiences.

Zoom's AI Companion now integrates with 16 apps including ServiceNow and Jira, enhancing productivity by automating tasks within its platform and beyond.

Zoom launches AI Companion add-on linking 16 apps like ServiceNow and Jira to streamline tasks and boost productivity across business platforms.

Varonis and Microsoft have deepened their partnership to enhance data security and governance for enterprises adopting AI technologies like Microsoft Copilot.

Arvind Krishnan has joined Alteryx as Chief Technology Officer to lead the firm's AI analytics platform and global engineering team.

Veeam has been named a Leader in Gartner's 2025 Magic Quadrant for Backup & Data Protection Platforms for the ninth year running.

Salesforce launches Agentforce 3 to help enterprises scale AI adoption with enhanced control, interoperability, and real-time hybrid workforce insights.

AvePoint updates its Confidence Platform with new command centres to enhance cloud resilience, cost optimisation, and AI governance for enterprises globally.

NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.