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Salesforce Stories - Page 8

Global Stories

Salesforce stories

India AI summit targets data control and skills gap
Data Protection

India AI summit targets data control and skills gap

India AI Impact Summit spotlights trusted data, skills gaps and structural reform as leaders seek a shared roadmap for global AI governance.

By Shannon Williams • 4 min read • Wed, 18th Feb 2026
Aurasell unveils AI-native GTM OS overlay for CRMs
Customer Relationship Management

Aurasell unveils AI-native GTM OS overlay for CRMs

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

By Sofiah Nichole Salivio • 4 min read • Sat, 14th Feb 2026
StarHub taps Totogi AI to boost enterprise sales deals
Customer Relationship Management

StarHub taps Totogi AI to boost enterprise sales deals

StarHub adopts Totogi's AI Ontology to analyse sales calls in real time, aiming to lift enterprise deal conversions and halve training time.

By Sofiah Nichole Salivio • 3 min read • Sat, 14th Feb 2026
LIV Golf debuts AI 'Fan Caddie' second-screen companion
Semiconductors

LIV Golf debuts AI 'Fan Caddie' second-screen companion

LIV Golf has unveiled Fan Caddie, an AI 'second-screen' assistant offering real-time stats, replays and shopping while fans watch live.

By Kaleah Salmon • 4 min read • Thu, 12th Feb 2026
AI agents reshape sales teams across Australia, NZ
Customer Relationship Management

AI agents reshape sales teams across Australia, NZ

AI agents are rapidly transforming sales teams in Australia and New Zealand, slashing grunt work and reshaping how sellers prospect and close deals.

By Mark Tarre • 5 min read • Wed, 11th Feb 2026
How to stop disposable emails damaging your business
Data Protection

How to stop disposable emails damaging your business

Disposable emails are quietly wrecking sender reputation, analytics and security. Here's how to block them without losing real users.

By Bobby Joseph • 5 min read • Wed, 11th Feb 2026
Anthropic plugins accelerate the shift to AI agents
Software-as-a-Service

Anthropic plugins accelerate the shift to AI agents

Anthropic adds Claude plugins to Cowork, fuelling investor fears that agent-style AI could undermine traditional seat-based software.

By Karen Joy Bacudo • 5 min read • Fri, 6th Feb 2026
AvePoint boosts AI agent governance & cloud backups
Storage

AvePoint boosts AI agent governance & cloud backups

AvePoint extends its Confidence Platform to tighten agentic AI governance and broaden multi-cloud backup across major SaaS and IaaS tools.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
Smart Communications debuts AI tools for compliance-led CX
Document Management

Smart Communications debuts AI tools for compliance-led CX

Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Infostealers increasingly target enterprise SSO access
Software-as-a-Service

Infostealers increasingly target enterprise SSO access

Infostealer attacks are increasingly compromising enterprise SSO, with Flare warning 16% of late-2025 infections exposed identity access.

By Mark Tarre • 4 min read • Wed, 4th Feb 2026
Salesforce disputes reports it cut 4,000 roles over AI
Customer Relationship Management

Salesforce disputes reports it cut 4,000 roles over AI

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

By Karen Joy Bacudo • 5 min read • Tue, 3rd Feb 2026
Panera breach exposes 14m in wave of SaaS extortion attacks
Customer Relationship Management

Panera breach exposes 14m in wave of SaaS extortion attacks

Panera data breach exposes details of 14 million customers, spotlighting a surge in SaaS-focused extortion and identity-driven cyber attacks.

By Sofiah Nichole Salivio • 6 min read • Tue, 3rd Feb 2026
Smart Communications names Heidi Johnson to lead AI push
Data Protection

Smart Communications names Heidi Johnson to lead AI push

Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 30th Jan 2026
Summize raises USD $50m to grow AI contract platform
Unified Communications

Summize raises USD $50m to grow AI contract platform

Summize raises USD $50m to accelerate its AI-powered contract platform, targeting rapid expansion across the UK and US legal markets.

By Kaleah Salmon • 4 min read • Fri, 30th Jan 2026

Stories from Other Regions

Salesforce stories

AI agents go mainstream in Singapore sales teams
Customer Relationship Management

AI agents go mainstream in Singapore sales teams

AI agents are rapidly entering Singapore sales teams, with 80% already using AI tools as leaders turn to automation to ease admin pressures.

By Melania Watson • 4 min read • Mon, 9th Feb 2026
AI agents surge in Australia, but integration lagging
Software-as-a-Service

AI agents surge in Australia, but integration lagging

Australian firms race to deploy AI agents, but siloed systems and weak integration threaten hoped-for productivity gains.

By Shannon Williams • 4 min read • Fri, 6th Feb 2026
Lumai names René Bonvanie board chair for optical AI push
Firewalls

Lumai names René Bonvanie board chair for optical AI push

Oxford optical AI spin-out Lumai names ex-Palo Alto Networks marketer René Bonvanie as board chair to spearhead its push into commercialisation.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
ANZ rolls out AI-powered CRM to reshape business banking
Customer Relationship Management

ANZ rolls out AI-powered CRM to reshape business banking

ANZ deploys AI-powered Salesforce CRM across business bank, promising faster service, streamlined workflows and time savings for frontline staff.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026