Managed Services stories - Page 3
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
LevelBlue & SentinelOne expand global security tie-up
Last month
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ransomware
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siem
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cloud security
LevelBlue deepens ties with SentinelOne in a global pact to deliver unified AI-driven MDR, SIEM and incident response services.
Rimini Street wins three Stevie Awards for support
Last month
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digital transformation
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cx
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martech
Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
Abacus adopts single brand after Medicus IT merger
Last month
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data protection
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fintech
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advanced persistent threat protection
Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
How cybersecurity partner programs are evolving in 2026
Last month
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firewalls
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network security
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cloud security
SonicWall overhauls SecureFirst for 2026, shifting to firm-level skills, role-based training and services to boost partners' recurring revenue.
How Sourcepass turns firewall upgrades into a competitive edge
Last month
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crm
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firewalls
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network security
Managing 600+ SonicWall firewalls, Sourcepass turns routine upgrades into a strategic weapon for security, efficiency and client trust.
Yubico expands YubiKey enrolment for Microsoft, Ping
Last month
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data protection
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mfa
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cloud security
Yubico expands YubiKey enrolment tools for Microsoft Entra ID and Ping, aiming to simplify passwordless onboarding and account recovery.
Wipro launches NVIDIA-powered AI data centre stack
Last month
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hybrid cloud
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digital transformation
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hyperscale
Wipro unveils an NVIDIA-powered AI data centre stack to help global enterprises shift AI from isolated pilots to secure, scaled operations.
Netos & Nebula launch global FinOps push for networks
Last month
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firewalls
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network infrastructure
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digital transformation
Netos picks Nebula as its first global services partner to scale FinOps-style network spend management for channel-led enterprise roll-outs.
Rubrik unveils MSP PayGo pricing & Rubrik Verified plan
Last month
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data protection
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dr
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ransomware
Rubrik rolls out MSP PayGo licensing, 24/7 ransomware support and a Rubrik Verified badge as it chases a USD $258 billion market.
Lwart expands Rimini Street support to SAP & VMware
Last month
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malware
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virtualisation
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ransomware
Lwart extends Rimini Street support to SAP and VMware to cut licensing pressure, avoid forced upgrades and refocus IT on operations.
Redgate unveils SaaS edition of its database monitor
Last month
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saas
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paas
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devops
Redgate launches a managed SaaS version of its Monitor tool, promising simpler deployment and upkeep for complex, mixed database estates.
AI, cost pressures reshape observability in new survey
Last month
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devops
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digital transformation
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partner programmes
AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
Upgrade advantage: Future-proofing for partners, MSPs and MSSPs
Last month
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firewalls
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network security
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cx
SonicWall's future-proof firewalls help partners cut rip-and-replace, boost security and lock in long-term customer loyalty.
Hexaware unveils Agentverse AI platform for enterprises
Last month
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uc
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manufacturing
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digital transformation
Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
Cisco and Nvidia unveil new secure AI edge framework
Last month
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network infrastructure
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hyperscale
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sdn
Cisco and Nvidia launch a secure AI edge framework to push low‑latency inference from data centres into hospitals, factories and networks.
Rapid7 adds Platinum tier, streamlines partner deals
Last month
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socs
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partner programmes
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cybersecurity
Rapid7 unveils a new Platinum partner tier and two-route deal model to simplify channel engagement and boost managed security growth.
SonicWall revamps partner programme & appoints CRO
Last month
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firewalls
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network security
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partner programmes
SonicWall overhauls its SecureFirst Partner Program and appoints Patrick O'Donnell as CRO to drive partner-led sales and managed services.
ConnectWise unit maps IT pay trends, automation push
Last month
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Contrivian to resell Amazon Leo for US gov networks
Last month
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uc
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dr
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network infrastructure
Contrivian to resell Amazon Leo LEO satellite services for resilient US government networks, blending space links with fibre and 5G.
Rackspace & Uniphore target USD $100m regulated AI push
Last month
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uc
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private cloud
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hybrid cloud
Rackspace and Uniphore ally on sovereign agentic AI for regulated sectors, aiming for USD $100m in outcomes-based enterprise roll-outs.